CARD EGO FAQ’s

Questions? We understand it can be intimidating sending over your credit card information. Please rest assure we are 100% safe and secure.

Are my payments secure?

Yes! We are committed to safeguarding and keeping your personal information just that, personal. We maintain your privacy and use a secure checkout process in order to keep you safe. All of our transactions are conducted through our Shopify platform and are secure and insured. Your information is never stored and or seen by us.

What is CARD EGO?

Card Ego is a company formed to help the public achieve the status and excitement of receiving a metal credit card, without having to qualify for one. We are a technical company who can upgrade your existing plastic credit cards to custom heavy metal credit cards. We use a secure precise process to transfer over your data from your existing card to a new metal card.

Is Card Ego affiliated with my bank?

No! We are a third party privately owned and operated company that has no affiliation to any bank.  We are not issuing you a new line of credit, simply upgrading the look and feel of your plastic credit card.

How long does the process take?

We want to get your new card in your hands as quick as possible. We can have your card back to you in as little as 3 business days.

Is my card insured?

No! We do not protect against lost or theft of your card. However, we do offer Card Insurance Policies. You can enroll for one small monthly fee to keep your custom metal card insured. We will replace your card at no cost to you, up to two times in one year.

Where are Card Ego cards made?

Card Ego is proud to be working in the USA! All of your cards are made right here in the states in Rochester, New York. No outsourcing, no other companies involved.

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